Privacy Policy

Last updated: April 2026

1. Data We Collect

We collect account information (name, email), documents you create, usage data (pages visited, timestamps), and payment data processed by Stripe.

2. How We Use Your Data

We use your data to provide the Service, process document generation requests, manage your account, send transactional emails, and improve the product.

3. Data Storage and Security

All data is stored in Supabase infrastructure on AWS. Data is encrypted at rest (AES-256) and in transit (TLS 1.2+). Row Level Security policies ensure only you can access your data.

4. AI Technology and Data Confidentiality

Neureson is powered by leading frontier AI technology. Document generation requests are processed in a private, encrypted environment under strict data confidentiality agreements. We do not use your documents to train AI models, and we do not disclose the specific AI models or versions used in our service.

5. Third-Party Providers

  • Supabase — database and authentication
  • Stripe — payment processing
  • AI infrastructure — document generation (processed under strict confidentiality agreements)
  • Resend — transactional emails

We do not sell your personal data to third parties.

6. Your Rights (GDPR)

You have the right to access, rectify, erase, port, restrict, or object to processing of your data. Use our legal contact form to exercise these rights.

7. Data Retention

Account data is retained until deletion + 30 days. Documents until you delete them. Payment records for 7 years. Usage logs for 90 days.

8. Contact Us

Use our legal contact form for all privacy and data enquiries.